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13.1 Is Ideal, 26.2 Is The Best

Next month, I set off on my next marathon adventure to run the Marine Corp Marathon in our nation’s capital. I’ve been looking forward to this race for almost a year and the time is quickly approaching. The long weekend runs in the summer months of the south have been brutal to say the least. […]

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Pitch-Slapped: 6 Reasons Why Sales People Fail To Generate Business at Conferences

Remember Harry Ellis, the cheesy sales guy from Die Hard. His most memorable line was, “Hey babe, I negotiate million dollar deals for breakfast. I think I can handle this Eurotrash.”  He was smug, arrogant, and only cared about his own agenda. Nothing else mattered to this guy. He Pitch-Slapped Hans Gruber so hard and […]

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Day 1 Review: Forum 2017 Conference, Presented by The Financial Brand

I’ve been reading The Financial Brand for years. The insights they provide are some of the best in the financial institution industry. Many companies are out there that provide data and consulting to their audience, but the Financial brand uses a forward-thinking, common sense approach to conducting business as a bank or credit union. This […]

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We Have A Content Problem

LinkedIn is a tremendous tool to help us stay connected, find a new job, meet new people, research companies and industries, and even provide us with sales opportunities. We use so many different forms of social media that it has become increasingly hard to leverage each tool. For many, the line has become blurred between […]

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American Airlines Just Proved Customer Service is Dead

Friendly people Problem Solvers Works well under pressure All of these words describe the employees at American Airlines I encountered at the St. Maarten airport. Bottle-Neck Inefficient Lack of Resources All of these words describe American Airlines processes, procedures, and customer service. We just flew in from St. Maarten.  All planes leave the island at […]

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#RunWithTheMarines

Pumped! Fired up! That was my reaction when I found out I was chosen to run the 42nd Marine Corp Marathon in Washington D.C. this fall. I will be joining runners from all 50 states and 50 different countries. Additionally, the MCM is ranked as one of the largest marathons in the US and the […]

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