Remember Harry Ellis, the cheesy sales guy from Die Hard. His most memorable line was, “Hey babe, I negotiate million dollar deals for breakfast. I think I can handle this Eurotrash.” He was smug, arrogant, and only cared about his own agenda. Nothing else mattered to this guy. He Pitch-Slapped Hans Gruber so hard and […]Read More Pitch-Slapped: 6 Reasons Why Sales People Fail To Generate Business at Conferences
I recently visited my alma mater where I received my MBA. I had a chance to meet some the newer faculty members and even ran into some of my old professors. Our conversations centered around where the program was headed and how I can contribute to the growth of the school. I was honored to […]Read More Why MBA Candidates Are Really Our Professors
The highlight of Day 2 of Forum 2017 kicked off with an engaging speech from Eric Ryan, the co-founder of Method, a soap company. As strange as it sounds to have a soap company founder speaking at a financial conference, which Eric addressed early on in his speech, his message was spot on and was […]Read More Financial Brand Forum 2017: What Does A Soap Company Have To Do With Banking?
I’ve been reading The Financial Brand for years. The insights they provide are some of the best in the financial institution industry. Many companies are out there that provide data and consulting to their audience, but the Financial brand uses a forward-thinking, common sense approach to conducting business as a bank or credit union. This […]Read More Day 1 Review: Forum 2017 Conference, Presented by The Financial Brand
LinkedIn is a tremendous tool to help us stay connected, find a new job, meet new people, research companies and industries, and even provide us with sales opportunities. We use so many different forms of social media that it has become increasingly hard to leverage each tool. For many, the line has become blurred between […]Read More We Have A Content Problem
I’ve seen my fair share of cover letters. I’ve researched how to write a cover letter. Plenty of websites exist that provide you with their perfect template “guaranteed” to get you hired for that dream job. I thought I knew how to write and spot a great cover letter. I was wrong. I didn’t realize […]Read More 7 Reasons Why This Is The Greatest Cover Letter Ever!
Friendly people Problem Solvers Works well under pressure All of these words describe the employees at American Airlines I encountered at the St. Maarten airport. Bottle-Neck Inefficient Lack of Resources All of these words describe American Airlines processes, procedures, and customer service. We just flew in from St. Maarten. All planes leave the island at […]Read More American Airlines Just Proved Customer Service is Dead
When I was a boy, I enjoyed going to the bank with my father. We would walk into the small community bank and immediately be greeted by name. My father would say hello to each of the tellers and then walk back to the corner office to chat with the manager. I was never sure […]Read More Banking Was Not Meant To Be A Transactional Business